Job Service Coordinator / Customer Service Administrator

Service Coordinator / Customer Service Administrator Job id: 38571659
Location: Chesterfield, Derbyshire
Salary: Circa £15,000 pro rata
Company:Networx.
Job type: Temporary
Date posted: 28/05/2008 16:18


Description: Service Coordinator / Customer Service AdministratorInitially 9-12 Month Contract (possibility to become permanent)Chesterfield, DerbyshireCirca £15,000 pro rataOur client is a leading national player in the delivery of time critical service solutions for the automotive and commercial workshop environments. Whose customers include many blue chip companies and public bodies.A vacancy has arisen within the service control team for a self motivated target driven Service Controller.This full time position is to initially provide cover for maternity leave for a 9-12 month period but due to organic growth it is likely that a permanent position will become available within the contract term.Your main duties will include the effective and efficient control of 6-8 in field engineers in the delivery of company services to customer sites within stipulates targets. You will be dealing with both customers and the company’s mobile employees on a daily basis. Common sense and initiative are essential as is the ability to work under pressure within a team and the willingness to be flexible to get the job done. The successful candidate will be educated to GCSE level or equivalent in Maths and English and will have a good level of administrative experience.We are looking for a committed individual who is willing to learn new skills and will be confident in dealing with complex customer queries.You must have a strong telephone manner and the ability to compile professional letters to customers using a good level of PC and keyboard skills.It is important that you are highly organised and able to cope with daily pressures whilst working to deadlines. It is preferred that you hold full UK driving licence and have your own transport. Hours of work are Monday to Friday 8.30am to 5.30pmLocated in Chesterfield, this role is commutable from areas such as Matlock, Mansfield, Worksop, Sheffield and Rotherham.


Contact: Heather Freeman-Dawson
Reference: job/WRXSE5350
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