Job Internal Account Manager - Software renewals

Internal Account Manager - Software renewals Job id: 38577455
Location: Berkshire
Salary: £25000 - £38000 per annum + benefits
Company:Hays Marketing
Job type: Permanent
Date posted: 28/05/2008 19:58


Description: My client is a global market leader of software solutions to an impressive array of blue chip clients and a reputation to match. Although small in the UK, the organisation employs 200 staff Worldwide and has a strong international presence.Continued business growth across the EMEA region has created an exciting oppotunity for an experienced Internal Account Manager - Software License Renewals .This is an important position within the business ensuring customers have the correct licensing and support programmes for their businesses, sales will be both direct and through accredited channel partners.The core responsibilities of this role will be split across: Renewals process:     -     Ownership and management of the renewals process -     Provision of quotes and processing of support packages -     Maintain CRM database -     Accurate management of the renewals forecast Channel Market Management -     Ensure indirect channels understand and follow renewal processes -     Day-to-Day partner management, including query resolution -     Accurate management of partner renewal forecast Reinstatement campaigns -     Implementation and management of reinstatement campaign across regions  The skills needed to be successful in this role are:- Excellent communication skills - Proven customer service management skills - A positive and energetic approach and enjoy working as part of a team! - Good levels of initiative and the ability to work under pressure In addition a european language will be advantageous!  


Contact: Justin Whitehead
Reference: job/78091
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