Job Customer Service/Sales Order Coordinator

Customer Service/Sales Order Coordinator Job id: 38606757
Location: Uxbridge, Middlesex
Salary: £23000 - £25000 per annum + Great Benefits!
Company:Huntress.
Job type: Contract
Date posted: 30/05/2008 09:37


Description: Customer Service/Sales Order Coordinator - 6 - 9 month contract Based in Uxbridge £23K-£25K This is a fantastic opportunity for a Customer Service Co-ordinator to join this leading international publisher of interactive entertainment products. The purpose of this role is to take responsibility for assigned accounts including purchase order review and order processing. Other key duties will include: *Coordinating with customers and sales personnel *Identifying the root cause of service issues and working with customers and sales personnel to develop and implement solutions *Identifying account credit issues and proactively working with accounting to ensure account information is correct and orders are released from credit hold in a timely manner *Entering manual orders into the order processing system *Coordinating with the warehouse to ensure customer orders are 'picked, packed and shipped' in accordance with the customer's instructions *Identifying special handling requirements on an order- by- order basis and ensuring these requirements are communicated to and executed by the warehouse *Liasing with the sales coordinator, ensuring back orders are kept to a minimum *Processing all appropriate documentation and completing system updates as required to ensure timely invoicing of accounts *Tracking customer orders and communicating sales and shipping information as required *Maintaining on- going customer communication regarding future release status, product information (cost, UPC codes, weights, etc), PODs, order status *Providing support for ongoing operations projects and programs *Any additional billing required for inter- company sales The successful applicant will have excellent communication skills and have previous experience within customer services. The ability to work under pressure will prove essential within this environment combined with the ability to prioritise your workload. This is a fantastic opportunity for the right individual as the company is a true market leader that offers great training and development. Candidates must be based locally as they will be required to make a personal visit to our office in Bracknell to register their details and complete the application process.Huntress understands that taking time off for interviews is difficult and will accommodate after work interviews wherever possibleHuntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.We are acting as a Recruitment Agency in relation to this role.


Contact: Holly Thatcher
Reference: job/AD8624.3
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