Job SALES ADMINISTRATOR

SALES ADMINISTRATOR Job id: 38658007
Location: Egham, Surrey
Salary: TO £18,000 PLUS Free car parking and co. benefits
Company:LCResourcing
Job type: Permanent
Date posted: 02/06/2008 16:10


Description: Sales AdministratorWorking for a European HQ at their prestigious offices in Egham (near Staines).The Role:The prime responsibility of the role is to ensure that customers expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.Daily Duties and Responsibilities:1.To accurately enter and change orders on the corporate computer system in line with customer’s requirements and according to standard operating procedures.2.Work with Department to chase orders as they are entered on to the system until the time that they are shipped from the distribution centre.3.Maintain the monthly and daily reports for the sales personnel within the branch in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.4.Maintain communication between operational departments i.e. Total Solutions Group (TSG) and Sales etc.5.Liaise with the European Distribution Centre (EDC) help desk to carry out stock checks, Return to Stock and orders that need to be pulled forward.6.Update sales personnel if any queries arise from orders that are currently in picking so that the sales personnel can make decisions to ship the parts or return to stock.7.Raise credit and debit paperwork and pass to accounts to ensure that it is actioned efficiently.8.Accept all incoming calls and respond with relevant action as required.9.Ensure that “part creates” have been actioned, ensure proof of delivery certificates have been obtained where requested and that value added requirements have been actioned.10.Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals.11.Ensures up to date with the latest system changes and all associated business related changes affecting the organisation.The Person:1.Minimum of one year customer service work experience gained within a distribution/similar environment.2.Clear communication and interpersonal skills. 3.Highly organised, able to work under pressure and be detail orientated.4.Able to work under own initiative and as member of a team.5.Computer literacy, particularly in excel is an advantage.Hours of Work:8.00 – 5.00 Monday to Thursday8.00 – 4.30 Fridays


Contact: LAURA NORRIS
Reference: job/2362
Activate one click apply  What is this?