Job Customer Service ExecutiveCustomer Service Executive Job id: 38662205
Location: Manchester, Lancashire
Salary: £18000 basic + bens
Company:Search Consultancy
Job type: Permanent
Date posted: 02/06/2008 18:02
Description:
Customer Service/Account Executive - £18k basic + excellent benefits. Mon - Fri hours between 8am - 5pm (8am-4:30pm or 8:30am-5pm) Office based account executive role for a leading logistics company based in the Old Trafford area of Manchester. This challenging role will see you take control of a portfolio of large business accounts within which you will be responsible for effectively managing the customer relationship and delivering sustained customer satisfaction. Ensuring a consistent service is delivered to meet customer needs and provide real value for money. Handling escalated issues and complaints whilst using negotiation skills to arrive at a satisfactory resolution for customer and company. The successful applicant will require experience of working in a business to business customer service/account mgmt role which has involved handling escalated issues, negotiation and relationship mgmt. To apply or find out more please contact Tom at Search on 0161 835 8668 or email your cv ref 014730 (agy)
Contact: Thomas McConkey
Reference: job/014730
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