Job CRB Security Cleared Medical Receptionist/AdministratorCRB Security Cleared Medical Receptionist/Administrator Job id: 38702339
Location: East London (E3)
Salary: £9 per hour
Company:TRC Solutions
Job type: Temporary
Date posted: 04/06/2008 11:54
Description:
Our client requires an experienced CRB Security Cleared Medical Receptionist to provide an effective administrative and reception service to the Practice/Centre Manager and the practice team, with particular emphasis on achieving a positive, safe, patient-centred service. To assist in the control and management of patient throughput to maximise customer service and achievement of practice targets.
Meet and greet all patients\visitors;
To accurately register patients on the Practice IT system, including temporary residents, ensuring appropriate evidence is checked;
Assist patients with requisite pre and post consultation administration;
Understand and comply with all Practice Administrative Policies and Processes;
To provide effective and professional administrative support to clinical staff;
Deal effectively and sensitively with all issues relating to patients in an appropriate, factual and confidential manner;
To carry out day-to-day administration duties and specific tasks as directed by the Practice/Centre Manager;
To undertake accurate medical records summarisation;
To scan both patient and practice documents into the Practice IT system accurately;
To assist patients in arranging their referral via Choose & Book;
To arrange translation services for patients who do not speak English;
Liaise with GP surgeries and other outside agencies as required to obtain relevant records;
To deal effectively with patient queries and appointment requests in person, by telephone and e-mail;
Liaise with pathology laboratories;
To deal effectively with repeat prescription requests;
Open, date stamp and deliver incoming mail;
Ensure the efficient administration of clinical tests;
Assist in the completion of stock records and maintain equipment records;
Check fridge temperatures on a daily basis, maintaining records and following appropriate protocols;
Receive payments from patients for non NHS treatment;
Adhere to strict Health and Safety and Security guidelines;
Prepare and maintain rooms to ensure they are ready for Doctors, Nurse Practitioners, Practice Nurses and patients;
Use the Practice IT system to update records and provide management information for the Practice/Centre Manager;
General administrative duties as required;
Maintain patient confidentiality at all times;
Undertake any ad hoc responsibilities as and when requested by the Practice/Centre Manager;
Support the image of Atos Healthcare and help to promote the growth of the business.
Pay rate is £9.00 per hour
Shifts can vary between 7:45am - 8:15pm Monday to Sat.
Please note: The candidate must hold a CRB security clearance
Teleresources Consultancy operates as an employment agency/business, is an equal opportunities employer and therefore welcomes all applications
Age criteria will not be taken into account in employment decisions, but used only for monitoring purposes in terms of equal opportunities and diversity
Contact: Lisa Harris
Reference: job/London -Med-Rec
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