Job Sales & Reservations Executive

Sales & Reservations Executive Job id: 38711855
Location: Bristol (BS8)
Salary: Up to 16,000
Company:Jobs@Pertemps
Job type: Permanent
Date posted: 04/06/2008 17:27


Description: Our prestigious client based in Bristol is looking to recruit a Reservations Executive to provide an excellent reservations service to customers and bookers, maximising revenue and occupancy whilst ensuring the highest possible levels of customer service.Key responsibilities:·Deliver monthly targets and excellent customer Service·Plan and organise workload to ensure that highest standards of customer service, satisfaction and care whilst meeting challenging monthly targets ·Identify customer needs and convert enquiries to bookings·Deal with queries and bookings in a polite and efficient manner ·Build appropriate relationships with customers and bookers that encourage rebooking and the company as a preferred supplier·Encourage bookers to complete online surveys·Keep systems up-to-date to ensure that available information is always accurate and useful·Follow all booking policies and procedures to ensure that the booking processes run smoothly and the customer is satisfied·Look after and manage other team member's bookings and enquiries when they are away from the office·Provide buddy support for new team members·Provide positive and constructive input at team meetings·Undertake site visits to build relationships with operations personnel and ensure familiarity with product Essential requirements:·Previous experience in a call centre environment, preferably within the leisure and tourism field·Results orientated ·Excellent communications skills·Customer focussed·Information seeking·Teamwork and co-operationSalary 14,500 - 16,00021 days holiday - increasing to 25 with length of servicePlease send a CV and a covering letter in the first instance to laura.smith@recruitmentmoves.net; unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from a consultant in the next five days it means that unfortunately, you have not been successful on this occasion. Please reapply for any other suitable roles in the future.


Contact: James Cooper
Reference: job/LS043304487
Activate one click apply  What is this?