Job Technical Account Manager

Technical Account Manager Job id: 38712051
Location: Leamington Spa, Warwickshire
Salary: £25-30k + benefits
Company:Proactive Recruitment
Job type: Permanent
Date posted: 04/06/2008 17:34


Description: Account Manager, Salesforce, GIS, Sales£25-30k + £10-15k OTEWarwickshire, Leamington SpaThe CompanyAn Account Manager is required for a leading highway survey specialising in digital mapping for the construction and highways industries.Position Summary:Responsible for existing customers in your territory and the regular work they place with us.Required to work closely with field sales to ensure we maximize all leads and opportunities. Be the clients ambassador within the company and champion their case.Have a technical knowledge of the clients requirements and the industry.Take a purchase order and manage it through to invoicing.Main duties and responsibilities:* Be the single point of contact for all work carried out for your assigned clients* Process the order and set up the project on our management system, Salesforce* Maintain all client information and contract progress on Salesforce.com* Manage and advise the client on timescales for the surveying, processing and delivery of their contract. * Submit data to clients and ensure the quality of our deliverable meets the expectation of the client and contract.* Monitor and control project costs and cost to complete to ensure the work is profitable and costs are adequately maintained* Invoice jobs on a complete or part complete basis* Assist in pricing jobs and the submission of tenders* Ensure survey network maps are received and in the correct format* Prepare an up to date forecast of revenue and work* Liaise with Production to ensure all work is correctly scheduled* Receive customer feedback and draft case studies of work we have done for a client* Take responsibility for and manage issues that transcend multiple departments.Key Talents:* Proactive problem solver who can listen and evaluate * Ability to maintain multiple business priorities with in a client focused environment * Ability to generate new revenue, orders and opportunities from existing work * Proficient in building and maintaining relationships with end usersKnowledge and skills required:* A proven track record in Account Management * Excellent communication skills (verbal and written)* Computer literate* Up selling to exiting clients* Ability to determine clients needs with a proven record in retaining clients To ApplyPlease call Adam on 0121 237 6006 or send your CV to adam@proactiverecruitment.co.uk


Contact: Adam Fitzgerald
Reference: job/af.08.00103
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